#Illinois2018 – On Small-Town Madness

First, let me say that websites that mock the customers of Walmart always seem mean-spirited to me, and they give lie to the idea that there’s no such thing as a class system in America. Laughing at the "Walmart weirdos" is just middle-class people mocking the working-class and the poor. That being said, anywhere a … Continue reading #Illinois2018 – On Small-Town Madness

#Illinois2018 – On Customer Service

I’ve never worked in customer service – and, more specifically, would definitely avoid ever being a waiter. This is a job that requires excellent social skills, having rapport with strangers, and possessing a more-than-decent memory. And none of these things applies to me.  So, here’s a question: do wait staff ever have competitions to pass … Continue reading #Illinois2018 – On Customer Service

#Illinois2018 – Do You Waze?

Every time I travel, it’s like I’m catching up on what the outside world already knows. On our trip to San Francisco earlier this year, the number of people Lyft-ing and Uber-ing on the curbside outside hotels and restaurants was remarkable – to me. Maybe this is just how the world works for the modern … Continue reading #Illinois2018 – Do You Waze?